Returns & Exchanges

At Willies, we want to ensure you have the right gear for your game, which is why we offer a 30-day return window for all unused sports equipment and apparel. If your purchase doesn't meet your performance standards, simply return it in its original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the unused items back in their original packaging, ensuring all tags and protective wraps are intact to qualify for a refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned equipment, we will process your refund to the original payment method within 5-7 business days.